Prodly incident

Prodly AppOps Service Incident

Critical Resolved View vendor source →

Prodly experienced a critical incident on December 16, 2022 affecting AppOps Deployment and AppOps, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 09:55 PM UTC
Resolved
Dec 16, 2022, 10:37 PM UTC
Duration
41m
Detected by Pingoru
Dec 16, 2022, 09:55 PM UTC

Affected components

AppOps DeploymentAppOps

Update timeline

  1. investigating Dec 16, 2022, 09:55 PM UTC

    An interruption in the Prodly AppOps service has occurred. Possible causes include an issue with one or more of these components: * AppOps deployment connections * AppOps deployment engine * AppOps database * AppOps product software We are investigating the incident and will rectify the issue as soon as possible.

  2. identified Dec 16, 2022, 10:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 16, 2022, 10:37 PM UTC

    Traffic was being unexpectedly blocked which prevented usage of the app. Necessary changes have been made and functionality has been restored.