Prodly experienced a major incident on March 9, 2023 affecting AppOps, lasting 5h 7m. The incident has been resolved; the full update timeline is below.
Affected components
AppOps
Update timeline
- investigating Mar 09, 2023, 03:25 PM UTC
An interruption in the Prodly AppOps service has occurred for a subset of accounts. Users may see may experience a 500 error when opening the product tab.
- identified Mar 09, 2023, 06:44 PM UTC
The issue has been identified and a fix is to be implemented at 12PM PST.
- monitoring Mar 09, 2023, 08:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2023, 08:32 PM UTC
This incident has been resolved.