Prodly incident

Prodly AppOps Service Incident

Major Resolved View vendor source →

Prodly experienced a major incident on March 22, 2023 affecting AppOps Deployment, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2023, 07:45 PM UTC
Resolved
Mar 22, 2023, 07:59 PM UTC
Duration
14m
Detected by Pingoru
Mar 22, 2023, 07:45 PM UTC

Affected components

AppOps Deployment

Update timeline

  1. investigating Mar 22, 2023, 07:45 PM UTC

    An interruption in the Prodly AppOps service has occurred for a subset of accounts. Users may experience an SQS error when attempting to launch jobs.

  2. identified Mar 22, 2023, 07:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 22, 2023, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 22, 2023, 07:59 PM UTC

    This incident has been resolved.