Prodly incident

Degraded Performance in the Metadata Service

Major Resolved View vendor source →

Prodly experienced a major incident on February 21, 2024 affecting AppOps, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 09:29 PM UTC
Resolved
Feb 22, 2024, 02:59 AM UTC
Duration
5h 29m
Detected by Pingoru
Feb 21, 2024, 09:29 PM UTC

Affected components

AppOps

Update timeline

  1. investigating Feb 21, 2024, 09:29 PM UTC

    Users may see slower metadata comparison load times. The root cause is being investigated.

  2. identified Feb 21, 2024, 11:23 PM UTC

    The issue has been identified and the fix is being implemented.

  3. monitoring Feb 22, 2024, 12:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 22, 2024, 02:59 AM UTC

    This incident has been resolved.