Prodly incident

Degraded Performance in the Metadata Service

Minor Resolved View vendor source →

Prodly experienced a minor incident on April 17, 2024 affecting AppOps, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 05:00 PM UTC
Resolved
Apr 17, 2024, 07:03 PM UTC
Duration
2h 3m
Detected by Pingoru
Apr 17, 2024, 05:00 PM UTC

Affected components

AppOps

Update timeline

  1. investigating Apr 17, 2024, 05:00 PM UTC

    Users may see the 500 Internal Server Error when loading metadata components. The root cause is being investigated.

  2. monitoring Apr 17, 2024, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2024, 07:03 PM UTC

    This incident has been resolved.