Prodly incident

AWS and Salesforce DNS Issues Affecting AppOps

Minor Resolved View vendor source →

Prodly experienced a minor incident on June 9, 2021 affecting AppOps Deployment and AppOps, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 06:10 PM UTC
Resolved
Jun 09, 2021, 09:44 PM UTC
Duration
3h 33m
Detected by Pingoru
Jun 09, 2021, 06:10 PM UTC

Affected components

AppOps DeploymentAppOps

Update timeline

  1. monitoring Jun 09, 2021, 06:10 PM UTC

    AWS (https://downdetector.com/status/aws-amazon-web-services/) and Salesforce (https://status.salesforce.com/generalmessages/709) are having DNS and other connectivity issues which are affecting AppOps product functionality. We are continuing to monitor the status of the these critical vendors and will update once the issues are resolved.

  2. resolved Jun 09, 2021, 09:44 PM UTC

    Salesforce has resolved the DNS issue and closed it, all fixes have propagated. AWS looks stable.