Prodly incident

Partial Service Distuption - Degraded Performance

Minor Resolved View vendor source →

Prodly experienced a minor incident on May 12, 2025 affecting AppOps Deployment and AppOps and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 09:48 AM UTC
Resolved
May 12, 2025, 12:53 PM UTC
Duration
3h 4m
Detected by Pingoru
May 12, 2025, 09:48 AM UTC

Affected components

AppOps DeploymentAppOpsSalesforce Managed PackageMetadata

Update timeline

  1. investigating May 12, 2025, 09:48 AM UTC

    We are currently experiencing performance issues with our database, which may impact some users. Our engineering team is investigating the issue and working on a fix. Impact: Some operations may be slower than usual or temporarily unavailable. We will provide updates here as soon as more information is available. Thank you for your patience.

  2. monitoring May 12, 2025, 10:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 12, 2025, 10:25 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 12, 2025, 12:53 PM UTC

    This incident has been resolved.