ProcedureFlow Outage History

ProcedureFlow is up right now

ProcedureFlow had 7 outages in the last 2 years totaling 28h 40m of downtime, averaging 0.3 incidents per month.

There were 7 ProcedureFlow outages since November 18, 2024 totaling 28h 40m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.procedureflow.com

Major August 19, 2026

Degraded performance

Detected by Pingoru
Aug 19, 2026, 03:40 PM UTC
Resolved
Aug 19, 2026, 04:37 PM UTC
Duration
56m
Affected: Application (https://app.procedureflow.com)
Timeline · 6 updates
  1. investigating Aug 19, 2026, 03:40 PM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2026, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 19, 2026, 04:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 19, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 19, 2026, 04:37 PM UTC

    This incident has been resolved.

  6. postmortem Aug 19, 2026, 05:16 PM UTC

    Earlier today, some customers experienced degraded performance due to an issue introduced during a routine infrastructure update. A gap in our deployment process allowed system capacity to become overwhelmed during a period of peak traffic. Our team identified the issue and resolved it by addressing the underlying capacity constraints. We're reviewing our deployment procedures to prevent similar issues in the future. We apologize for any inconvenience this may have caused.

Read the full incident report →

Minor July 22, 2026

Saving flows is slow/failing

Detected by Pingoru
Jul 22, 2026, 12:12 PM UTC
Resolved
Jul 22, 2026, 01:34 PM UTC
Duration
1h 21m
Affected: Application (https://app.procedureflow.com)
Timeline · 3 updates
  1. investigating Jul 22, 2026, 12:12 PM UTC

    We are currently investigating slow/failing requests when saving edits to flows.

  2. monitoring Jul 22, 2026, 12:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Slow response times

Detected by Pingoru
May 18, 2026, 03:20 PM UTC
Resolved
May 18, 2026, 03:37 PM UTC
Duration
17m
Affected: Application (https://app.procedureflow.com)
Timeline · 4 updates
  1. investigating May 18, 2026, 03:20 PM UTC

    We are currently investigating this issue.

  2. investigating May 18, 2026, 03:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 18, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 18, 2026, 03:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2026

DNS resolution failures

Detected by Pingoru
Feb 10, 2026, 09:38 PM UTC
Resolved
Feb 11, 2026, 01:07 AM UTC
Duration
3h 28m
Affected: Application (https://app.procedureflow.com)
Timeline · 4 updates
  1. investigating Feb 10, 2026, 09:38 PM UTC

    We are currently experiencing global DNS resolution failures impacting our availability. The issue is related to upstream DNS infrastructure on AWS. Our team is actively investigating and working to restore normal operations. Further updates will be provided as we learn more.

  2. identified Feb 10, 2026, 09:41 PM UTC

    Procedureflow has confirmed that there is global widespread DNS resolution failures impacting Procedureflow as well as services we rely on. We're actively working with our DNS provider (AWS) to resolve this issue. You may experience Procedureflow app and status page intermittently working.

  3. monitoring Feb 10, 2026, 10:46 PM UTC

    Our DNS provider (AWS) has implemented a fix. We are seeing signs of recovery and continue to monitor.

  4. resolved Feb 11, 2026, 01:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2024

ProcedureFlow unavailable

Detected by Pingoru
Nov 18, 2024, 08:29 PM UTC
Resolved
Nov 18, 2024, 09:30 PM UTC
Duration
1h 1m
Affected: Application (https://app.procedureflow.com)
Timeline · 4 updates
  1. investigating Nov 18, 2024, 08:29 PM UTC

    ProcedureFLow is currently experiencing issues. We are currently investigating the root cause; we will provide an update when we know more.

  2. investigating Nov 18, 2024, 08:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2024, 09:07 PM UTC

    ProcedureFlow has been restored for at least the last 30 minutes; we will continue to monitor.

  4. resolved Nov 18, 2024, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →