ProcedureFlow experienced a major incident on February 10, 2026 affecting Application (https://app.procedureflow.com), lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 09:38 PM UTC
We are currently experiencing global DNS resolution failures impacting our availability. The issue is related to upstream DNS infrastructure on AWS. Our team is actively investigating and working to restore normal operations. Further updates will be provided as we learn more.
- identified Feb 10, 2026, 09:41 PM UTC
Procedureflow has confirmed that there is global widespread DNS resolution failures impacting Procedureflow as well as services we rely on. We're actively working with our DNS provider (AWS) to resolve this issue. You may experience Procedureflow app and status page intermittently working.
- monitoring Feb 10, 2026, 10:46 PM UTC
Our DNS provider (AWS) has implemented a fix. We are seeing signs of recovery and continue to monitor.
- resolved Feb 11, 2026, 01:07 AM UTC
This incident has been resolved.