ProcedureFlow experienced a minor incident on December 7, 2021 affecting Application (https://app.procedureflow.com), lasting 9h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 07, 2021, 06:39 PM UTC
Our infrastructure provider, AWS, is currently experiencing issues that are intermittently affecting ProcedureFlow including uploading images, sending emails, offline backup, etc. Status updates from AWS are available here: https://status.aws.amazon.com/ We will provide updates as we learn more about this issue.
- monitoring Dec 07, 2021, 10:22 PM UTC
Amazon has began mitigating the issue but does not have an ETA for a full recovery. ProcedureFlow has not experienced any errors related to this issue in the last 2 hours. We will continue to monitor the situation with AWS.
- resolved Dec 08, 2021, 04:28 AM UTC
This incident has been resolved.