Privy Outage History
Privy is up right nowPrivy had 7 outages in the last 2 years totaling 185h 40m of downtime — averaging 0.3 incidents per month.
There were 7 Privy outages since January 30, 2025 totaling 185h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dashboard Intermittent Availability
Timeline · 1 update
- monitoring Nov 18, 2025, 03:23 PM UTC
Nov 18, 10:23 EST Resolved - This incident has been resolved. Nov 18, 09:23 EST Update - The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 Nov 18, 08:55 EST Update - Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms. Nov 18, 08:28 EST Update - A fix is in place and we are continuing to monitor service performance. Nov 18, 07:59 EST Identified - Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.
SMS - partial delivery outage
Affected: Text Sending
Timeline · 5 updates
- identified Aug 27, 2025, 03:05 PM UTC
We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.
- identified Aug 28, 2025, 12:28 AM UTC
SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.
- identified Aug 28, 2025, 08:19 PM UTC
This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.
- monitoring Aug 28, 2025, 10:18 PM UTC
We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.
- resolved Sep 03, 2025, 08:12 PM UTC
This incident is resolved.
Email links are not working
Timeline · 4 updates
- investigating May 29, 2025, 06:39 PM UTC
We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.
- investigating May 29, 2025, 08:24 PM UTC
Our engineers have identified the problem with link redirection and are working on a solution
- monitoring May 30, 2025, 12:15 AM UTC
We're actively working on a fix. Email redirect links will be restored gradually.
- resolved May 30, 2025, 12:25 AM UTC
Issue resolved. Email redirect links are now working normally.
Dashboard degraded performance
Affected: Dashboard
Timeline · 3 updates
- identified May 15, 2025, 03:46 PM UTC
The issue causing slow dashboard renders has been identified. We are actively working on a fix.
- monitoring May 15, 2025, 03:50 PM UTC
We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.
- resolved May 15, 2025, 04:07 PM UTC
This incident has been resolved.
Delays in email sending and event processing
Affected: Email Sending
Timeline · 3 updates
- identified Mar 18, 2025, 08:41 PM UTC
Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.
- monitoring Mar 18, 2025, 09:06 PM UTC
A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.
- resolved Mar 18, 2025, 10:28 PM UTC
This incident has been resolved.
Issues saving Email Editor
Affected: Dashboard
Timeline · 4 updates
- investigating Jan 30, 2025, 04:01 PM UTC
We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.
- monitoring Jan 30, 2025, 04:57 PM UTC
We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.
- monitoring Jan 30, 2025, 08:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 30, 2025, 08:40 PM UTC
This incident has been resolved.