Degraded Dashboard Access Affecting Selected Regions: UK

Update timeline

1. monitoring Feb 24, 2026, 04:35 PM UTC

   Feb 24, 11:35 EST Resolved - Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues. Feb 23, 16:26 EST Monitoring - The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution. Feb 23, 15:01 EST Identified - We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress. Feb 23, 12:35 EST Update - We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information. Feb 23, 10:02 EST Investigating - We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.