Privy incident

Privy Platform outage

Major Resolved View vendor source →

Privy experienced a major incident on July 17, 2020 affecting Dashboard and Email Sending and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:22 PM UTC
Resolved
Jul 17, 2020, 10:55 PM UTC
Duration
1h 32m
Detected by Pingoru
Jul 17, 2020, 09:22 PM UTC

Affected components

DashboardEmail SendingWebsite CampaignsPlatform

Update timeline

  1. investigating Jul 17, 2020, 09:22 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 17, 2020, 09:28 PM UTC

    We are experiencing a platform outage related to an availability issue affecting an upstream service provider.

  3. identified Jul 17, 2020, 09:34 PM UTC

    We are attempting to mitigate an availability issue affecting an upstream service provider.

  4. monitoring Jul 17, 2020, 09:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 17, 2020, 09:48 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 17, 2020, 10:55 PM UTC

    This incident has been resolved.