Privy incident

Email Sync to Drip is failing

Minor Resolved View vendor source →

Privy experienced a minor incident on November 25, 2020 affecting Dashboard and Signup Integrations, lasting 17h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 09:42 PM UTC
Resolved
Nov 26, 2020, 03:16 PM UTC
Duration
17h 33m
Detected by Pingoru
Nov 25, 2020, 09:42 PM UTC

Affected components

DashboardSignup Integrations

Update timeline

  1. identified Nov 25, 2020, 09:42 PM UTC

    Since approximately 09:30 eastern time, Drip.com integrations are failing to sync new signups due to an incident affecting the Drip.com API. For more information, see https://status.drip.com/incidents/t958sbz9jt1n.

  2. identified Nov 25, 2020, 11:43 PM UTC

    We are continuing to see elevated failures for Drip.com integrations syncing new signups. We will provide our next update by 8:00PM EST with details on a planned recovery following the resolution of the ongoing incident impacting the Drip.com API.

  3. identified Nov 25, 2020, 11:56 PM UTC

    We are continuing to see elevated failures for Drip.com integrations syncing new signups. We will provide our next update by 8:00PM EST with details on a planned recovery following the resolution of the ongoing incident impacting the Drip.com API.

  4. identified Nov 26, 2020, 01:00 AM UTC

    We are continuing to see elevated failures for Drip.com integrations syncing new signups, although the Drip.com API has recently indicated some initial positive developments. We will update this incident as we see improvements to Drip.com integrations. Once Drip.com integrations are determined to be sufficiently stable, we will begin to process our backlog of sync failures.

  5. resolved Nov 26, 2020, 03:16 PM UTC

    This incident has been resolved.