Privy experienced a major incident on December 7, 2021 affecting Dashboard, lasting 17h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2021, 05:56 PM UTC
We are currently experiencing issues with a third-party vendor that is resulting in the email editor not being able to be accessed. The team has identified the root cause of the issue and is investigating while we await updates.
- investigating Dec 07, 2021, 05:57 PM UTC
We are continuing to investigate this issue.
- investigating Dec 07, 2021, 05:58 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 07, 2021, 06:19 PM UTC
Monitoring - AWS US EAST-1 is down for many companies all over the world. We are closely monitoring it, and we apologize for this inconvenience. As per AWS, they have already identified the root cause and are actively working towards recovery.
- resolved Dec 08, 2021, 11:03 AM UTC
This incident has been resolved and verified. AWS US EAST-1 incident was resolved late last night and we have been monitoring the fix since.