Privy experienced a critical incident on February 24, 2022 affecting Dashboard and Email Sending and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
DashboardEmail SendingText SendingSignup IntegrationsWebsite CampaignsEmail InfrastructurePlatform
Update timeline
- investigating Feb 24, 2022, 04:49 PM UTC
We are currently investigating this issue.
- investigating Feb 24, 2022, 04:50 PM UTC
We are continuing to investigate this issue.
- investigating Feb 24, 2022, 04:51 PM UTC
We are continuing to investigate this issue.
- investigating Feb 24, 2022, 04:59 PM UTC
We are continuing to investigate this issue.
- identified Feb 24, 2022, 05:20 PM UTC
The issue has been identified as an issue with a third party PaaS
- monitoring Feb 24, 2022, 05:25 PM UTC
The third party PaaS appears to have recovered; engineers are now monitoring.
- resolved Feb 24, 2022, 05:50 PM UTC
This incident has been resolved.