Privy incident

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Major Resolved View vendor source →

Privy experienced a major incident on May 13, 2022 affecting Dashboard, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2022, 02:00 PM UTC
Resolved
May 13, 2022, 04:00 PM UTC
Duration
2h
Detected by Pingoru
May 13, 2022, 02:00 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating May 13, 2022, 02:00 PM UTC

    Email and customer activity is currently delayed by about 30 minutes. We are currently investigating this issue.

  2. investigating May 13, 2022, 03:07 PM UTC

    Users may experience intermittent problems accessing the application.

  3. investigating May 13, 2022, 03:35 PM UTC

    Email and customer activity is currently delayed by about 60 minutes. Users may experience intermittent problems accessing the application. We are currently investigating this issue.

  4. monitoring May 13, 2022, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 13, 2022, 04:00 PM UTC

    This incident has been resolved.