Privy incident

SMS Message Delays

Minor Resolved View vendor source →

Privy experienced a minor incident on February 24, 2023 affecting Text Sending, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 10:31 PM UTC
Resolved
Feb 24, 2023, 11:52 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 24, 2023, 10:31 PM UTC

Affected components

Text Sending

Update timeline

  1. identified Feb 24, 2023, 10:31 PM UTC

    Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

  2. monitoring Feb 24, 2023, 11:31 PM UTC

    We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

  3. resolved Feb 24, 2023, 11:52 PM UTC

    This incident has been resolved.