Privy incident

Delayed emails for some users

Minor Resolved View vendor source →

Privy experienced a minor incident on November 27, 2019 affecting Email Sending, lasting 10h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2019, 09:51 PM UTC
Resolved
Nov 28, 2019, 08:16 AM UTC
Duration
10h 24m
Detected by Pingoru
Nov 27, 2019, 09:51 PM UTC

Affected components

Email Sending

Update timeline

  1. monitoring Nov 27, 2019, 09:51 PM UTC

    A subset of newsletters are delayed by up to an hour (accounts using DNS beginning with scph). Most accounts (those using DNS settings starting with privy-sg) are not affected. Engineering is monitoring the issue.

  2. resolved Nov 28, 2019, 08:16 AM UTC

    This incident has been resolved.