Privy incident

Delays in email sending and event processing

Minor Resolved View vendor source →

Privy experienced a minor incident on March 18, 2025 affecting Email Sending, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 08:41 PM UTC
Resolved
Mar 18, 2025, 10:28 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 18, 2025, 08:41 PM UTC

Affected components

Email Sending

Update timeline

  1. identified Mar 18, 2025, 08:41 PM UTC

    Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

  2. monitoring Mar 18, 2025, 09:06 PM UTC

    A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

  3. resolved Mar 18, 2025, 10:28 PM UTC

    This incident has been resolved.