Prismic Outage History

Prismic had 15 outages in the last 2 years totaling 12h 18m of downtime — averaging 0.6 incidents per month.

There were 15 Prismic outages since October 20, 2025 totaling 12h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.prismic.io

Minor September 14, 2026

Elevated error rate on the API and Editor

Detected by Pingoru: Sep 14, 2026, 09:23 AM UTC
Resolved: Sep 14, 2026, 09:23 AM UTC
Duration: —

Affected: Content APIEditor

Timeline · 4 updates

investigating Sep 14, 2026, 09:14 AM UTC

Status: Investigating We are currently investigating an issue affecting API and Editor. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience! Affected components Content API (Full outage) Editor (Full outage)
identified Sep 14, 2026, 09:19 AM UTC

Status: Identified We have identified the cause of the issue affecting the API and Editor. Our team is currently implementing a fix, and we expect recovery shortly. We appreciate your patience and will share further updates soon. Affected components Editor (Full outage) Content API (Full outage)
monitoring Sep 14, 2026, 09:19 AM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Full outage) Content API (Full outage)
resolved Sep 14, 2026, 09:23 AM UTC

Status: Resolved The issue affecting Api and Editor has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Content API (Operational) Editor (Operational)

Read the full incident report →

Minor June 29, 2026

Error on new document publication

Detected by Pingoru: Jun 29, 2026, 07:11 PM UTC
Resolved: Jun 29, 2026, 07:11 PM UTC
Duration: —

Affected: Content APIEditor

Timeline · 3 updates

investigating Jun 29, 2026, 06:52 PM UTC

Status: Investigating We are currently investigating an issue affecting Publication system . Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience! Affected components Content API (Degraded performance) Editor (Degraded performance)
monitoring Jun 29, 2026, 07:03 PM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Content API (Degraded performance) Editor (Degraded performance)
resolved Jun 29, 2026, 07:11 PM UTC

Status: Resolved The issue affecting publication system has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Content API (Operational) Editor (Operational)

Read the full incident report →

Minor May 19, 2026

Elevate errors on Writing Room

Detected by Pingoru: May 19, 2026, 09:27 AM UTC
Resolved: May 19, 2026, 09:27 AM UTC
Duration: —

Affected: Editor

Timeline · 3 updates

investigating May 19, 2026, 09:14 AM UTC

Status: Investigating We are currently investigating an issue affecting Prismic Writing room. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience! Affected components Editor (Full outage)
monitoring May 19, 2026, 09:26 AM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Full outage)
resolved May 19, 2026, 09:27 AM UTC

Status: Resolved The issue affecting Prismic Writing Room has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Editor (Operational)

Read the full incident report →

Minor April 22, 2026

Prismic.io is currently experiencing issues with authentication

Detected by Pingoru: Apr 22, 2026, 06:55 PM UTC
Resolved: Apr 22, 2026, 06:55 PM UTC
Duration: —

Affected: Authentication

Timeline · 3 updates

investigating Apr 22, 2026, 06:45 PM UTC

Status: Investigating We are currently investigating an issue affecting authentication. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience! Affected components Authentication (Full outage)
identified Apr 22, 2026, 06:53 PM UTC

Status: Identified We have identified the cause of the issue affecting authentication. An upstream provider we rely on is currently experiencing downtime, which is impacting our services as well. 🔹 Issue: Users may be unable to sign in or authenticate successfully. 🔹 Impact: Authentication-related actions across the platform are unavailable for some users. We appreciate your patience and will share further updates soon. Affected components Authentication (Full outage)
resolved Apr 22, 2026, 06:55 PM UTC

Status: Resolved The issue affecting an upstream provider has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Authentication (Operational)

Read the full incident report →

Minor April 13, 2026

Error accessing Prismic

Detected by Pingoru: Apr 13, 2026, 05:14 PM UTC
Resolved: Apr 13, 2026, 05:14 PM UTC
Duration: —

Affected: DashboardEditor

Timeline · 3 updates

investigating Apr 13, 2026, 05:00 PM UTC

Status: Investigating We are currently investigating an issue affecting access to Prismic. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience! Affected components Editor (Full outage) Dashboard (Full outage)
monitoring Apr 13, 2026, 05:05 PM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Degraded performance) Dashboard (Degraded performance)
resolved Apr 13, 2026, 05:14 PM UTC

Status: Resolved The issue affecting the dashboard has been fully resolved. All systems are now operational. 🚀 Thank you for your support! Affected components Editor (Operational) Dashboard (Operational)

Read the full incident report →

Minor April 7, 2026

Issue with Media Library

Detected by Pingoru: Apr 07, 2026, 04:41 PM UTC
Resolved: Apr 07, 2026, 04:41 PM UTC
Duration: —

Affected: Editor

Timeline · 4 updates

investigating Apr 07, 2026, 04:26 PM UTC

Status: Investigating We are investigating an issue affecting the Media Library, which currently returns an error screen. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience! Affected components Editor (Partial outage)
identified Apr 07, 2026, 04:38 PM UTC

Status: Identified We have identified the cause of the issue affecting media library Affected components Editor (Partial outage)
monitoring Apr 07, 2026, 04:38 PM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Partial outage)
resolved Apr 07, 2026, 04:41 PM UTC

Status: Resolved The issue affecting media-library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Editor (Operational)

Read the full incident report →

Minor April 3, 2026

New users are encountering issues when creating repositories

Detected by Pingoru: Apr 03, 2026, 11:49 AM UTC
Resolved: Apr 03, 2026, 11:49 AM UTC
Duration: —

Affected: Editor

Timeline · 4 updates

investigating Apr 03, 2026, 10:47 AM UTC

Status: Investigating We are currently investigating an issue affecting the creation of repositories for newer users. Reports indicate users are getting stuck at the onboarding page. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience! Affected components Editor (Partial outage)
identified Apr 03, 2026, 11:38 AM UTC

Status: Identified New users are encountering issues when creating repositories We are aware of an issue affecting billing subscription data for a subset of repositories. Some users may encounter errors when accessing billing information. We have identified the likely cause and are working on a fix. Further updates will follow as our investigation progresses. 🔹 Issue: Some repositories are experiencing errors when loading billing subscription data We appreciate your patience and will share further updates soon. Affected components Editor (Partial outage)
monitoring Apr 03, 2026, 11:41 AM UTC

Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. 🚀 Next Update Expected: 15-20 minites Thank you for your patience! Affected components Editor (Partial outage)
resolved Apr 03, 2026, 11:49 AM UTC

Status: Resolved The issue affecting repository creation has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Editor (Operational)

Read the full incident report →

Minor February 12, 2026

Unable to sign up

Detected by Pingoru: Feb 12, 2026, 02:48 PM UTC
Resolved: Feb 12, 2026, 02:48 PM UTC
Duration: —

Timeline · 2 updates

investigating Feb 12, 2026, 02:19 PM UTC

Status: Investigating We are currently investigating an issue affecting new sign-ups. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience!
resolved Feb 12, 2026, 02:48 PM UTC

Status: Resolved The issue affecting sign-ups has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support!

Read the full incident report →

Minor February 10, 2026