Prismic incident

Issue with Media Library

Minor Resolved View vendor source →
Started
Apr 07, 2026, 04:41 PM UTC
Resolved
Apr 07, 2026, 04:41 PM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 04:41 PM UTC

Affected components

Editor

Update timeline

  1. investigating Apr 07, 2026, 04:26 PM UTC

    Status: Investigating We are investigating an issue affecting the Media Library, which currently returns an error screen. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 Next Update Expected: As soon as we have more details. Thank you for your patience! Affected components Editor (Partial outage)

  2. identified Apr 07, 2026, 04:38 PM UTC

    Status: Identified We have identified the cause of the issue affecting media library Affected components Editor (Partial outage)

  3. monitoring Apr 07, 2026, 04:38 PM UTC

    Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Partial outage)

  4. resolved Apr 07, 2026, 04:41 PM UTC

    Status: Resolved The issue affecting media-library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Editor (Operational)

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