Prismic incident

Issue with Media Library

Minor Resolved View vendor source →

Prismic experienced a minor incident on March 20, 2026 affecting Editor, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 04:21 PM UTC
Resolved
Mar 20, 2026, 04:21 PM UTC
Duration
Detected by Pingoru
Mar 20, 2026, 04:21 PM UTC

Affected components

Editor

Update timeline

  1. investigating Mar 20, 2026, 03:37 PM UTC

    Status: Investigating We are currently investigating an issue affecting Media Library. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience! Affected components Editor (Partial outage)

  2. identified Mar 20, 2026, 04:09 PM UTC

    Status: Identified We have identified the cause of the issue affecting Media Library. Our team is currently implementing a fix, and we expect recovery shortly. We appreciate your patience and will share further updates soon. Affected components Editor (Partial outage)

  3. monitoring Mar 20, 2026, 04:15 PM UTC

    Status: Monitoring A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience! Affected components Editor (Partial outage)

  4. resolved Mar 20, 2026, 04:21 PM UTC

    Status: Resolved The issue affecting Media Library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 Thank you for your support! Affected components Editor (Operational)