Prismatic incident

Execution pipeline service degradation on EU-WEST-2

Major Resolved View vendor source →

Prismatic experienced a major incident on June 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 02:00 PM UTC
Resolved
Jun 05, 2025, 02:00 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2025, 02:00 PM UTC

Update timeline

  1. resolved Jun 05, 2025, 07:23 PM UTC

    At approximately 7:00AM Arizona the Prismatic team received several alert notifications for failed executions. Upon investigation it was discovered that a very large volume of executions had started, and autoscaling was not configured with a high enough upper threshold to accommodate. The Prismatic team took action to raise the thresholds and align them with other high-volume stacks, and service was fully restored by 7:20AM Arizona. We will audit and address any similar situations we discover on other high-volume stacks.