Increased error rates in Execution Pipeline (US Commercial)

Update timeline

1. investigating Mar 10, 2026, 06:49 PM UTC

   At approximately 17:30 UTC, the Prismatic team received alerts via monitoring and alerting for elevated error rates in the execution pipeline for the US commercial (us-east-2) region. We are actively investigating the root cause and will provide updates as our investigation progresses.

2. investigating Mar 10, 2026, 06:49 PM UTC

   We are continuing to investigate this issue.

3. investigating Mar 10, 2026, 07:20 PM UTC

   We are continuing to investigate this issue.

4. investigating Mar 10, 2026, 07:54 PM UTC

   We are continuing to investigate this issue.

5. investigating Mar 10, 2026, 08:55 PM UTC

   We are continuing to investigate this issue.

6. investigating Mar 10, 2026, 10:03 PM UTC

   We are continuing to investigate and mitigate the issue. We will provide further updates as our investigation progresses.

7. identified Mar 10, 2026, 11:30 PM UTC

   We have identified the cause of the issue impacting performance in the US Commercial (us-east-2) execution pipeline and are actively working on a resolution. We will continue to provide updates.

8. monitoring Mar 10, 2026, 11:52 PM UTC

   We have identified and mitigated the issue affecting the execution pipeline in the US commercial (us-east-2) region. All metrics have returned to normal operating levels. We will continue to monitor the situation.

9. resolved Mar 11, 2026, 01:36 AM UTC

   This incident has been resolved.