Prismatic incident

Resolved: Web App and Embedded UI Outage (GovCloud Only)

Notice Resolved View vendor source →

Prismatic experienced a notice incident on June 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2025, 01:32 PM UTC
Resolved
Jun 14, 2025, 02:00 PM UTC
Duration
—
Detected by Pingoru
Jun 15, 2025, 01:32 PM UTC

Update timeline

  1. resolved Jun 15, 2025, 01:32 PM UTC

    We experienced an outage impacting the Web App and Embedded UI in the GovCloud environment. The incident began at 9:19 a.m. CT on June 14, 2025 and was fully resolved at 8:02 a.m. CT on June 15, 2025. During the outage, users were unable to access the web app or embedded screens. Integration executions continued to run as expected and API access was not impacted. Commercial Cloud environments were not impacted.