Prismatic experienced a minor incident on April 19, 2021 affecting Integration Runner, lasting 10h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 19, 2021, 04:15 PM UTC
Starting at about 6:15am CST, Integration Runners have been experiencing sporadic degraded performance that has resulted in some failures to complete successfully. Upon investigation, it appears that the issue is possibly caused by degraded network performance in the underlying third-party PaaS that hosts the Integration Runner containers. A high priority issue has been created with the vendor, and in the meantime Prismatic engineers continue work to isolate the issue so as to fully restore service as quickly as possible.
- investigating Apr 19, 2021, 04:16 PM UTC
We are continuing to investigate this issue. At this time the Integration Runner appears to be functioning normally.
- resolved Apr 19, 2021, 09:23 PM UTC
This incident has been resolved.