Prismatic experienced a critical incident on February 22, 2022 affecting GraphQL API and Web App, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
GraphQL APIWeb App
Update timeline
- identified Feb 22, 2022, 10:52 PM UTC
We are experiencing degraded performance in the Web App and GraphQL API. The issue has been identified and a fix is being implemented. We expect to release it in the next few hours.
- identified Feb 23, 2022, 12:14 AM UTC
We are continuing to work on a fix for the issue.
- identified Feb 23, 2022, 12:46 AM UTC
The GraphQL API and Web App have been taken down for maintenance.
- identified Feb 23, 2022, 01:21 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 23, 2022, 01:27 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 23, 2022, 01:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 23, 2022, 01:51 AM UTC
This incident has been resolved.