Prismatic incident

Degraded API performance

Minor Resolved View vendor source →

Prismatic experienced a minor incident on May 9, 2022 affecting GraphQL API and Web App, lasting 12h 8m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2022, 04:23 PM UTC
Resolved
May 10, 2022, 04:32 AM UTC
Duration
12h 8m
Detected by Pingoru
May 09, 2022, 04:23 PM UTC

Affected components

GraphQL APIWeb App

Update timeline

  1. investigating May 09, 2022, 04:23 PM UTC

    We have noticed degraded API response times. The issue has been identified and we are working on a fix.

  2. investigating May 09, 2022, 04:25 PM UTC

    We are working on a fix for the issue.

  3. investigating May 09, 2022, 04:46 PM UTC

    A fix to the issue is in progress.

  4. investigating May 09, 2022, 06:02 PM UTC

    We are working on a release for the fix.

  5. monitoring May 09, 2022, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 10, 2022, 04:32 AM UTC

    This incident has been resolved.