Prismatic incident

AWS Network Issues

Minor Resolved View vendor source →

Prismatic experienced a minor incident on July 28, 2022 affecting GraphQL API and Web App and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:22 PM UTC
Resolved
Jul 28, 2022, 06:46 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 28, 2022, 05:22 PM UTC

Affected components

GraphQL APIWeb AppIntegration RunnerOAuth 2.0 Refresh

Update timeline

  1. investigating Jul 28, 2022, 05:22 PM UTC

    Underlying AWS services are experiencing a higher error count. Services may be degraded for our US Commercial region. We will continue to monitor the situation.

  2. monitoring Jul 28, 2022, 06:27 PM UTC

    Errors rates have reduced and we are actively monitoring.

  3. resolved Jul 28, 2022, 06:46 PM UTC

    Underlying infrastructure issues have resolved.