Prismatic experienced a major incident on October 22, 2022 affecting GraphQL API and Web App and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
GraphQL APIWeb AppIntegration RunnerOAuth 2.0 Refresh
Update timeline
- investigating Oct 22, 2022, 08:07 PM UTC
We are currently investigating the issue.
- investigating Oct 22, 2022, 08:15 PM UTC
An issue has been identified in the API that necessitated taking it offline temporarily. Most integration executions should be unimpacted.
- investigating Oct 22, 2022, 08:33 PM UTC
The Integration Runner and OAuth2.0 Refresh services are back operational. We are still investigating the issue with the GraphQL API service.
- investigating Oct 22, 2022, 10:27 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 22, 2022, 10:49 PM UTC
We have identified the issue and deployed a fix. All services are available. We will continue to monitor the situation.
- resolved Oct 22, 2022, 11:15 PM UTC
This incident has been resolved.