Prismatic incident

AWS Networking Issues

Minor Resolved View vendor source →

Prismatic experienced a minor incident on December 5, 2022 affecting Integration Runner and OAuth 2.0 Refresh, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 07:45 PM UTC
Resolved
Dec 05, 2022, 09:10 PM UTC
Duration
1h 24m
Detected by Pingoru
Dec 05, 2022, 07:45 PM UTC

Affected components

Integration RunnerOAuth 2.0 Refresh

Update timeline

  1. identified Dec 05, 2022, 09:01 PM UTC

    AWS has notified of a partial network outage affecting its us-east-2 region, which may be impacting some Prismatic customers. We have been testing and monitoring integration executions and have seem some evidence of increased error rates due to network connectivity issues, but the issues seem very sporadic. We will continue to monitor the AWS incident and will keep this incident updated with any new information.

  2. monitoring Dec 05, 2022, 09:04 PM UTC

    AWS mitigation efforts appear to be taking effect, as they are seeing signs of recovery. Still working towards full resolution.

  3. resolved Dec 05, 2022, 09:10 PM UTC

    This incident has been resolved.