Prismatic incident

Increased error rate in eu-west-1 stack

Critical Resolved View vendor source →

Prismatic experienced a critical incident on December 8, 2022 affecting GraphQL API and Web App and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2022, 04:54 PM UTC
Resolved
Dec 08, 2022, 05:00 PM UTC
Duration
6m
Detected by Pingoru
Dec 08, 2022, 04:54 PM UTC

Affected components

GraphQL APIWeb AppIntegration RunnerOAuth 2.0 Refresh

Update timeline

  1. investigating Dec 08, 2022, 04:54 PM UTC

    We are currently investigating this issue.

  2. identified Dec 08, 2022, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 08, 2022, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 08, 2022, 05:00 PM UTC

    This incident has been resolved.