Prismatic incident

Increased error rates in us-east-2 region

Major Resolved View vendor source →

Prismatic experienced a major incident on December 24, 2022 affecting Integration Runner and OAuth 2.0 Refresh, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2022, 02:17 AM UTC
Resolved
Dec 24, 2022, 02:44 AM UTC
Duration
27m
Detected by Pingoru
Dec 24, 2022, 02:17 AM UTC

Affected components

Integration RunnerOAuth 2.0 Refresh

Update timeline

  1. investigating Dec 24, 2022, 02:17 AM UTC

    We are currently investigating this issue.

  2. identified Dec 24, 2022, 02:30 AM UTC

    AWS has reported an EC2 outage in the us-east-2 region that is impacting Prismatic services. We are working to mitigate the issue on our side.

  3. monitoring Dec 24, 2022, 02:39 AM UTC

    AWS appears to be recovering and Prismatic services are operating normally. We will continue to monitor the situation.

  4. resolved Dec 24, 2022, 02:44 AM UTC

    This incident has been resolved.