Prismatic experienced a minor incident on June 30, 2023 affecting Integration Runner, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2023, 03:53 PM UTC
At approximately 8:24am PT the team noticed increased error rates in the execution pipeline. Upon investigation it seems that a fraction of overall executions are experiencing timeouts for what appear to be network related reasons. We have engaged with our AWS account reps and support and will continue investigation and look for mitigation strategies.
- investigating Jun 30, 2023, 04:19 PM UTC
Our team continues to monitor this issue. The network problems currently affecting AWS appear to be impacting less than 2% of execution invocations.
- monitoring Jun 30, 2023, 04:40 PM UTC
Runner invocation issues appear to be subsiding. Our team continues to monitor the situation.
- resolved Jun 30, 2023, 04:53 PM UTC
Networking issues are resolved, and we are no longer seeing network-related runner invocation failures. Our team will continue to monitor logs.