Prismatic incident

Increased execution error rates in us-east-2

Minor Resolved View vendor source →

Prismatic experienced a minor incident on July 20, 2023 affecting Integration Runner, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 10:26 PM UTC
Resolved
Jul 20, 2023, 11:27 PM UTC
Duration
1h
Detected by Pingoru
Jul 20, 2023, 10:26 PM UTC

Affected components

Integration Runner

Update timeline

  1. monitoring Jul 20, 2023, 10:26 PM UTC

    Our backend team identified an issue causing increased error rates between 21:35 - 21:45 UTC in the us-east-2 (app.prismatic.io) region. Our engineering team has implemented a fix and error rates have returned to normal. We are continuing to monitor the situation.

  2. monitoring Jul 20, 2023, 10:29 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 20, 2023, 11:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 20, 2023, 11:27 PM UTC

    This incident has been resolved.