Prismatic incident

Embedded Service Interruption

Critical Resolved View vendor source →

Prismatic experienced a critical incident on April 23, 2025 affecting Embedded, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 05:00 PM UTC
Resolved
Apr 23, 2025, 05:43 PM UTC
Duration
42m
Detected by Pingoru
Apr 23, 2025, 05:00 PM UTC

Affected components

Embedded

Update timeline

  1. identified Apr 23, 2025, 05:41 PM UTC

    A regression was introduced in the Embedded system that caused a Major disruption in service, specifically for organizations that use the i18n features. The issue was identified and a fix has been deployed. Prismatic is now confirming with impacted customers that the issue is resolved.

  2. monitoring Apr 23, 2025, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2025, 05:43 PM UTC

    Confirmed back to fully operational status.