Prisma Cloud incident

Devices fail to connect

Major Resolved View vendor source →

Prisma Cloud experienced a major incident on December 21, 2022, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2022, 01:06 PM UTC
Resolved
Dec 21, 2022, 01:45 PM UTC
Duration
39m
Detected by Pingoru
Dec 21, 2022, 01:06 PM UTC

Update timeline

  1. investigating Dec 21, 2022, 01:06 PM UTC

    Due to connectivity issues from our GSM provider, some devices fail to communicate. We are investigating the cause

  2. resolved Dec 21, 2022, 01:45 PM UTC

    This incident has been resolved.