Prisma Cloud incident

Slow-down in generating reports

Minor Resolved View vendor source →

Prisma Cloud experienced a minor incident on January 9, 2024 affecting prisma CLOUD website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 10:50 AM UTC
Resolved
Jan 09, 2024, 10:50 AM UTC
Duration
—
Detected by Pingoru
Jan 09, 2024, 10:50 AM UTC

Affected components

prisma CLOUD website

Update timeline

  1. resolved Jan 10, 2024, 03:20 PM UTC

    A temporary slow-down since the prisma CLOUD service now provides the device configuration via external API. For this reason, we had to make the full re-calculation of our config records (just once). We increased the number of calculators to keep the normal speed. Fully resolved by now.