Prisma Cloud incident

Temporary access issue for old API tokens

Minor Resolved View vendor source →

Prisma Cloud experienced a minor incident on January 10, 2024 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 09:00 AM UTC
Resolved
Jan 10, 2024, 09:00 AM UTC
Duration
—
Detected by Pingoru
Jan 10, 2024, 09:00 AM UTC

Affected components

API

Update timeline

  1. resolved Jan 10, 2024, 03:28 PM UTC

    We updated our auth component and kept the old API tokens valid until the end of Mar 2024. Some very old tokens may have failed the auth. It was fully resolved.