Prisma Cloud incident

Availability of detailed night overview data

Notice Resolved View vendor source →

Prisma Cloud experienced a notice incident on April 8, 2025 affecting prisma CLOUD website, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 03:24 PM UTC
Resolved
Apr 08, 2025, 06:36 PM UTC
Duration
3h 11m
Detected by Pingoru
Apr 08, 2025, 03:24 PM UTC

Affected components

prisma CLOUD website

Update timeline

  1. identified Apr 08, 2025, 03:24 PM UTC

    We are aware of an issue where detailed night overview data is unavailable in some cases due to processing issues. No data will be lost — our team is currently re-processing the affected entries. Updates will follow shortly.

  2. monitoring Apr 08, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2025, 06:36 PM UTC

    This incident has been resolved.