Print Tracker Pro incident

Webadmin Not Accessible

Minor Resolved View vendor source →

Print Tracker Pro experienced a minor incident on May 30, 2023 affecting Webadmin, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 09:25 PM UTC
Resolved
May 30, 2023, 09:41 PM UTC
Duration
16m
Detected by Pingoru
May 30, 2023, 09:25 PM UTC

Affected components

Webadmin

Update timeline

  1. monitoring May 30, 2023, 09:25 PM UTC

    A change was made to the webadmin to optimize performance and loading times. This change may have caused the webadmin not to load for some users after a hard-refresh, or who were just logging on for the first time today. We believe we have resolved the issue and are monitoring the situation closely.

  2. monitoring May 30, 2023, 09:34 PM UTC

    The webadmin was rolled back to the most recent stable version and should be operating normally. A fix is currently in the works for the optimized version.

  3. monitoring May 30, 2023, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring May 30, 2023, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 30, 2023, 09:41 PM UTC

    The change has been applied and is operating as expecting.