Print Tracker Pro experienced a minor incident on March 20, 2025 affecting One-click Installer Generator, lasting 8h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 20, 2025, 06:12 PM UTC
The code signing certificate has expired. While existing agents will continue to function as usual, one-click installers cannot be generated until a new certificate is installed. We are actively working with our third-party vendor to obtain and implement the updated code signing certificate.
- identified Mar 20, 2025, 06:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 20, 2025, 11:07 PM UTC
The new code signing certificate has been installed and one-click installer operations have been restored. We will continue to monitor operations to ensure that the new certificate is being used moving forward. We will be releasing Print Tracker Pro v2.69.1 this week to roll out properly signed binaries to all customers automatically.
- resolved Mar 21, 2025, 02:26 AM UTC
This incident has been resolved.