Print Tracker Pro incident

System Unstable

Minor Resolved View vendor source →

Print Tracker Pro experienced a minor incident on April 1, 2024 affecting Webadmin and DCA Server and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2024, 03:30 PM UTC
Resolved
Apr 01, 2024, 05:02 PM UTC
Duration
1h 31m
Detected by Pingoru
Apr 01, 2024, 03:30 PM UTC

Affected components

WebadminDCA ServerDatabase

Update timeline

  1. identified Apr 01, 2024, 03:30 PM UTC

    We resolved an outage earlier this morning and our system is currently in the process of recovering. Some customers are noticing increased slowness or are unable to log in at all. We're currently working to finalize the recovery. We appreciate your patience and apologize for the inconvenience.

  2. identified Apr 01, 2024, 03:52 PM UTC

    The system is slowly stabilizing. We're continuing to monitor the situation.

  3. resolved Apr 01, 2024, 05:02 PM UTC

    This incident has been resolved.