Print Tracker Pro incident

Outage

Critical Resolved View vendor source →

Print Tracker Pro experienced a critical incident on October 25, 2024 affecting Webadmin and Data Processor Server and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 05:03 PM UTC
Resolved
Oct 25, 2024, 05:44 PM UTC
Duration
41m
Detected by Pingoru
Oct 25, 2024, 05:03 PM UTC

Affected components

WebadminData Processor ServerQuery EngineDCA ServerEmailerRemote Technician

Update timeline

  1. investigating Oct 25, 2024, 05:03 PM UTC

    We are currently investigating this issue.

  2. identified Oct 25, 2024, 05:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 25, 2024, 05:23 PM UTC

    All services have recovered and we're continuing to monitor closely.

  4. resolved Oct 25, 2024, 05:44 PM UTC

    This incident has been resolved.