Frontend is Unresponsive
Affected: Current status by service (Platform)
Timeline · 1 update
- resolved Sep 22, 2026, 06:28 PM UTC
Frontend is posting 500
Prime Intellect Outage History
Prime Intellect is up right nowPrime Intellect had 7 outages in the last 2 years totaling 9h 34m of downtime, averaging 0.3 incidents per month.
There were 7 Prime Intellect outages since May 26, 2026 totaling 9h 34m of downtime. Each is summarised below. Incident details, duration, and resolution information.
New Sandbox Creation Degraded
Affected: Current status by service (Sandboxes)
Timeline · 1 update
- resolved Sep 22, 2026, 01:04 PM UTC
New sandboxes are failing to provision
Sandboxes are Inaccessible
Affected: Current status by service (Sandboxes)
Timeline · 1 update
- resolved Sep 19, 2026, 01:11 AM UTC
Sandboxes are experiencing a retry storm, overwhelming the system.
Sandbox Service Degraded
Affected: Current status by service (Sandboxes)
Timeline · 2 updates
- investigating Sep 18, 2026, 08:58 AM UTC
We are checking a service degradation on our sandbox service
- resolved Sep 18, 2026, 09:38 AM UTC
Sandbox service is fully healthy again.
Hosted Training - Temporary unavailable
Affected: Current status by service (Hosted Training)
Timeline · 2 updates
- investigating Aug 08, 2026, 03:19 AM UTC
We're experiencing a data center issue that is causing some Hosted Training Models to be unavailable.
- resolved Aug 08, 2026, 03:52 AM UTC
Data center network has been restored. Affected Hosted Training Models are now available.
Investigating - API degradation
Affected: Current status by service (Platform)Current status by service (API)Current status by service (Inference)Current status by service (Sandboxes)
Timeline · 2 updates
- investigating Jun 16, 2026, 04:48 PM UTC
Parts of the Prime Intellect platform (sandbox endpoints and related APIs) experienced elevated error rates.
- resolved Jun 16, 2026, 07:20 PM UTC
The issue has been resolved. We are actively monitoring the service.
Sandbox Service - Elevated Latency and Errors
Affected: Current status by service (Sandboxes)
Timeline · 2 updates
- investigating May 26, 2026, 05:45 PM UTC
We are currently investigating elevated latency and intermittent errors affecting the Sandbox provisioning and CRUD APIs.
- resolved May 26, 2026, 11:34 PM UTC
The elevated latency and intermittent errors affecting the Sandbox APIs have been fully resolved. The root cause was a routing change in a recently deployed sandbox backend service, which caused scheduled background jobs to retry beyond intended bounds and place pressure on shared resources.