PriceHubble Outage History

Summary On 8 September 2026, between 10:11 and 10:59 CEST, we experienced an incident affecting our Templates and Share link APIs. During this window, users might have encountered errors when generating or acccessing page links. Full service was restored at 10:59 CEST. Root Cause A recent dependency upgrade introduced a compatibility issue between our API framework and an underlying observability library, which caused a few specific endpoints to fail once traffic passed a certain volume. Remediation We rolled back the affected deployment to immediately restore the service. We are applying a permanent fix to the underlying dependency issue before reintroducing the change. We apologise for any inconvenience this caused and thank you for your patience.

We haven't observed any errors after our fix. The incident is resolved.

We are aware of an issue affecting offers search API and are investigating. Updates will be posted here as we progress

All services have returned to normal operation and are stable. We have identified and paused the processes that contributed to the incident, and the platform has fully recovered. We will continue to monitor the environment closely to ensure stability. A detailed postmortem, including root cause analysis, impact assessment, and follow-up actions, will be shared as soon as it is available. Thank you for your patience while we worked to resolve the issue.

This incident has been resolved.