Prezi experienced a major incident on June 10, 2026 affecting Online presenting and Online creation & editing and 1 more component, lasting 13h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Online presentingOnline creation & editingOnline creation & editingOnline creation & editingVideo conferencing & live sharingOnline collaborationOnline collaborationVideo downloadAccount managementLive Prezi
Update timeline
- investigating Jun 10, 2026, 07:15 AM UTC
We’re investigating a potential problem.
- investigating Jun 10, 2026, 09:48 AM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2026, 11:38 AM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2026, 12:46 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2026, 12:46 PM UTC
Everything looks good now, but we’re monitoring just in case.
- resolved Jun 10, 2026, 08:23 PM UTC
All systems go!