Prezi incident

What's going on

Major Resolved View vendor source →

Prezi experienced a major incident on September 17, 2026 affecting Online presenting and Online creation & editing and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 06:27 PM UTC
Resolved
Sep 17, 2026, 08:09 PM UTC
Duration
1h 42m
Detected by Pingoru
Sep 17, 2026, 06:27 PM UTC

Affected components

Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics

Update timeline

  1. investigating Sep 17, 2026, 06:27 PM UTC

    We’re investigating a potential problem.

  2. identified Sep 17, 2026, 07:47 PM UTC

    Something’s not right, but we’re on the case.

  3. monitoring Sep 17, 2026, 07:56 PM UTC

    Everything looks good now, but we’re monitoring just in case.

  4. resolved Sep 17, 2026, 08:09 PM UTC

    All systems go!