Prezi experienced a notice incident on March 13, 2026 affecting Online presenting and Online creation & editing and 1 more component, lasting 23h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Online presentingOnline creation & editingOnline collaborationLive PreziDesktop cloud syncAccount managementAnalytics
Update timeline
- investigating Mar 13, 2026, 10:15 PM UTC
We’re investigating a potential problem.
- investigating Mar 13, 2026, 10:36 PM UTC
We are continuing to investigate this issue.
- identified Mar 13, 2026, 10:45 PM UTC
Something’s not right, but we’re on the case.
- monitoring Mar 13, 2026, 10:49 PM UTC
Everything looks good now, but we’re monitoring just in case.
- monitoring Mar 13, 2026, 10:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 14, 2026, 09:52 PM UTC
All systems go!